COMPASS Friends of the Family Program
Program Goal
The goal of the University Lands’ Friends of the Family (FoF) Program is to engage Operators and Payors in the portal development and implementation efforts to ensure early adoption of the new Compass tool and reporting process changes.
Program Participant Role
Be engaged as the representative "voice of the customer"
- Each participant was selected for a specific reason to act as a representative of their organization and other customers.
Serve as the project Sponsor within their organization
- Be the catalyst and advocate for the new tools and process to create enthusiasm within their organizations.
Friends of the Family Program Meeting Materials and Playbacks
| October 2013 |
Title: Training / Documentation Options
Date: 10/22/2013 Time: 1:30 PM Duration:1h 4m
|
| September 2013 |
Title: Compass Portal / Navigation
Date: 9/10/2013 Time: 1:30 PM Duration: 51m
|
| August 2013 |
Title: Compass Portal / Change Highlights
Date: 8/13/2013 Time: 1:30 PM Duration: 1h 9m
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| July 2013 |
Title: Compass - Friend of Family Kickoff
Date: 7/23/2013 Time: 1:30 PM Duration: 1h 7m
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