COMPASS Friends of the Family Program
The goal of the University Lands’ Friends of the Family (FoF) Program is to engage Operators and Payors in the portal development and implementation efforts to ensure early adoption of the new Compass tool and reporting process changes.
Program Participant Role
Be engaged as the representative "voice of the customer"
Serve as the project Sponsor within their organization
- Each participant was selected for a specific reason to act as a representative of their organization and other customers.
- Be the catalyst and advocate for the new tools and process to create enthusiasm within their organizations.
Friends of the Family Program Meeting Materials and Playbacks